Capes Medical is a leading distributor of stethoscopes and other medical products.

We worked closely with the team of this family-owned and operated business to build a new ecommerce website, merging three existing solutions that were expensive to operate and non-performing.

Method

We integrated their website with their ERP system and worked with their ERP partner (who changed through the project to Big Red Dog). It was a collaborative project that continues today to ensure their orders flow smoothly into MYOB Exonet while supporting their team's ever changing needs to maximise sales online.

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Outcome

In the first few months Capes Medical saw their online sales increase around 10x, and it's continued to grow year-on-year through new retail customers while better serving their B2B/Wholesale customers needs on a daily basis.

We continue to work with the Capes team to implement updates and initiatives to help them improve their customer experience and manage a larger volume of orders each month.

www.capesmedical.co.nz