We worked closely with the team of this family-owned and operated business to build a new ecommerce website, merging three existing solutions that were expensive to operate and non-performing.
We integrated their website with their ERP system and worked with their ERP partner (who changed through the project to Big Red Dog). It was a collaborative project that continues today to ensure their orders flow smoothly into MYOB Exonet while supporting their team's ever changing needs to maximise sales online.
In the first few months Capes Medical saw their online sales increase around 10x, and it's continued to grow year-on-year through new retail customers while better serving their B2B/Wholesale customers needs on a daily basis.
We continue to work with the Capes team to implement updates and initiatives to help them improve their customer experience and manage a larger volume of orders each month.